The Art Of Empathy: Morrow Funeral Home's Attentive Listening And Support - test
Webempathy, the ability to understand and share another person’s feelings, finds its roots in attentive listening.
If by phone, go somewhere without any distractions and find small ways to indicate that you are listening.
Pay attention and focus on the speaker.
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Give those in grief your undivided attention.
Focus your body forward facing to the speaker.
Webwhen someone has experienced a significant loss, listening and acknowledging their pain is critical.
Nonverbal language such as eye contact is important.
When we truly listen, we step into the speaker’s.
Failing to do so is the equivalent of invalidating their.
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